We Are Scene

How do I find the address of a venue and the contact information for a host?

A knowledge base to answer all your questions as a space researcher

Clientes 🎥

What are the steps involved in making a reservation?

What should I do if I need to reschedule the date?

Is cleaning included in the booking price?

How does the handover of the keys work?

Where can I find my bookings?

Can I visit a venue before booking it?

What is the checkout? What is it for?

What happens if my guest makes a claim?

Do I need to carry out a check-in and check-out inventory after making my booking?

How do I dispute a claim or an additional service?

How do I leave a review after a project?

Billing on We Are Scene: Everything you need to know

Will I be refunded if I cancel? What are the cancellation terms for Creators on We Are Scene?

How do I pay for my booking on We Are Scene? What payment methods are accepted?

My payment for my booking didn’t go through or was declined – what should I do?

How do I edit my billing details?

How do I get a quote?

Can I change my payment method after my booking has been confirmed?

What are the service charges on We Are Scene?

How can I tell if my booking has been confirmed?

Has an incident occurred during your booking? We’ll explain what to do!

What is the procedure to follow in the event of damage on site?

How do I add extra hours?

Are you experiencing a problem on the day of your event? We’ll explain what to do!

Who should you contact in an emergency?

Find answers and get help from Intercom Support and Community Experts

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